At Open To NIL Deals, we are committed to providing our customers with high-quality products and excellent customer service. We understand that sometimes things can go wrong, and that’s why we have a clear and fair replacement policy in place.
If you receive a product that is defective or has an error on our part, we will replace it at no charge. To initiate a replacement, simply mail the product tht is defective or has an error on our manufactures part to our address and submit a photo of the item in question. One of our representatives will review your request to determine if the product is defective or has an error on our part if so then we will issue an immediate replacement. We prioritize replacement orders in our production facility to ensure they are shipped as quickly as possible.
However, we do not offer returns, refunds, or replacements for products that are incorrectly ordered due to user error, such as incorrect selection of sizes, designs, colors, and so on. Therefore, it is important to double-check, triple-check your order before placing it.
Please note that our replacement policy is subject to certain terms and conditions, which you can find on our website. If you have any questions or concerns about our replacement policy, please don’t hesitate to contact our customer support team. We are here to help you with any issues you may encounter, and we strive to ensure your complete satisfaction with our products and services.
Soooo…just to re-clarify…we do not offer returns, refunds, or replacements for products that are incorrectly ordered due to user error, such as incorrect selection of sizes, designs, colors, and so on. Therefore, it is important to double-check, triple-check your order before placing it.
Contact us at info@opentonildeals.com